Iron Summit Operations
Iron Summit Operations / Est. 2026

The operator behind the operator.

21 years inside multi-unit operations. Now finding the leaks, sharpening the systems, and buying back time for owners who built something real and are bleeding hours to keep it running.

21
Years Operating
Multi
Unit Operator
P&L
Bottom-Line Focus
Owner
Built. Battle Tested.
01 / Diagnosis
Where it hurts

The Bleeding

No. 01
The owner is doing the work three managers should be doing, and cannot remember the last week off.
No. 02
The P&L looks healthy on paper. Cash flow does not. Money is leaking somewhere between revenue and bank.
No. 03
Headcount keeps growing. Throughput does not. Every new hire ramps slower than the last.
No. 04
The second location is half as productive as the first. The third is not even close.
No. 05
Decisions still route through the owner because no system, SOP, or trained leader can carry the load.
No. 06
Admin work is eating evenings and weekends. Family is paying the tax. The business is not paying it back.
02 / The Cuts
Where we cut

Services

SVC / 01
Diagnostic

Operational Audit

A two week deep dive into the parts of your business that are leaking time, cash, or both. You get a written assessment and a prioritized 90 day action plan.

  • P&L line by line teardown
  • Process mapping across every department
  • Org chart and accountability audit
  • Quick wins identified and ranked
SVC / 02
Build

Systems Implementation

Take the plan and make it real. SOPs, dashboards, scorecards, hiring rubrics, and the operating cadence that holds it all together.

  • SOP library tailored to your business
  • Weekly and monthly operating rhythm
  • KPI scorecards each leader actually uses
  • Tech stack consolidation where it makes sense
SVC / 03
Coaching

Leadership Development

The systems only stick if the leaders on the ground know how to run them. One on one and small group coaching for the owner and the next two layers down.

  • Owner coaching with weekly cadence
  • Manager development through real situations
  • Decision frameworks for delegation
  • Difficult conversation prep and debrief
SVC / 04
Scale

Multi Unit Scaling

When the first location works and the second one needs to. A playbook that turns institutional knowledge into a system the next general manager can run from day one.

  • Replication playbook
  • Unit economics modeling
  • Multi site reporting and cadence
  • Hiring and onboarding at scale
03 / How
How it goes

The Method

01
Diagnose
Week One
A 90 minute deep dive call with the owner, then on site or remote observation across the business. We document what is actually happening, not what the org chart says is happening.
02
Map
Week Two
Every revenue path, every cost center, every decision route, every handoff. We map it cold and tag every node where time, cash, or quality is leaking.
03
Build
Weeks Three to Eight
Systems, SOPs, scorecards, and the leadership coaching that makes them stick. Built side by side with your team, so the muscle memory is theirs, not ours.
04
Hand Off
Week Twelve and Onward
We step back. Your team owns it. We stay available on a light retainer for the questions that come up in the first six months, and not a minute longer than that.
04 / Who
The operator

Zach Johnston

I have lived inside the businesses I now help fix. I know what it costs an owner to keep one running. I am here to give some of that cost back.

21 years operating businesses. Many of those years as a multi unit operator. P&Ls owned. Teams hired, fired, coached, and rebuilt. The kind of operational scars you only earn by signing the checks and answering the phone at 11 p.m.

Iron Summit Operations is the consultancy I would have hired ten years ago if it had existed. Plainspoken, owner first, and built to make itself unnecessary. Engagements end. Your systems stay.

If you are an owner or a multi unit operator who is exhausted, profitable on paper, and quietly worried about the cash, that is who this is built for.

Years Operating
21 and counting
Specialty
Multi unit ops
Approach
Owner first
Engagement
Built to end
Start Here

Find the leak.
Stop the bleeding.

A free 30 minute call. No pitch. We look at one specific part of your business, and you walk away with a clearer view of where the time and cash are going.

Book the Free Audit
Live Demo / Built for Zach Johnston by ThatDevPro
Like this site? Ask the builder