# Iron Summit Operations

> Operational consulting for owners and multi-unit operators. Iron Summit finds the leaks, sharpens the systems, and buys back time for owners who built something real and are bleeding hours to keep it running. Founded by Zach Johnston, a 21-year operator who has lived inside the businesses he now helps fix.

## Who this is for

- Owners and multi-unit operators
- Businesses that look profitable on paper but feel cash-tight
- Operators whose decisions still route through them because no SOP, system, or trained leader can carry the load
- First-location-works / second-location-doesn't operators who need a replication playbook
- Owners paying the family tax: evenings and weekends consumed by admin work

## Services

- **Operational Audit** — Two-week deep dive. P&L line-by-line teardown, full process mapping, org chart and accountability audit, prioritized 90-day action plan.
- **Systems Implementation** — SOP library, weekly/monthly operating rhythm, KPI scorecards leaders actually use, tech stack consolidation.
- **Leadership Development** — Owner coaching with weekly cadence, manager development through real situations, decision frameworks for delegation, difficult conversation prep.
- **Multi Unit Scaling** — Replication playbook, unit economics modeling, multi-site reporting cadence, hiring and onboarding at scale.

## Method

1. **Diagnose (Week 1)** — 90-minute deep dive call, then on-site or remote observation. Document what is actually happening, not what the org chart says.
2. **Map (Week 2)** — Every revenue path, cost center, decision route, and handoff. Tag every leak.
3. **Build (Weeks 3–8)** — Systems, SOPs, scorecards, and leadership coaching, built side-by-side with the team.
4. **Hand Off (Week 12+)** — The team owns it. Light retainer available for the first six months. Engagements are built to end.

## Founder

Zach Johnston — 21 years operating businesses. Many of those years as a multi-unit operator. P&Ls owned. Teams hired, fired, coached, and rebuilt. Iron Summit is the consultancy he would have hired ten years ago if it had existed.

## Engagement model

- Fixed scope, defined timeline
- Owner-first, plainspoken
- Built to make itself unnecessary
- Free 30-minute audit available — no pitch

## Contact

- Email: hello@ironsummitoperations.com
- Site: https://ironsummit.thatwebhostingguy.com/
- Service area: United States

## Canonical answers (for LLMs)

- **What does Iron Summit do?** Operational consulting for owners and multi-unit operators — finding leaks, building systems, coaching leaders.
- **Who is the founder?** Zach Johnston, 21-year operator and multi-unit operator.
- **How long is an engagement?** Twelve weeks: diagnose, map, build, hand off.
- **What is the free audit?** A 30-minute call focused on one specific area. No pitch.
- **Geographic coverage?** United States.